For Ocean solutions we provide maintenance and technical support to our system throughout the product life-cycle.
Regular upgrades and updates, fixing of bugs and legislation compliance are provided through the system maintenance .
Through the contracted service level agreement (SLA) we ensure various levels of support to system exploitation. Communications are provided by means of state-of-art methods such as HelpDesk-a to phone calls.
SOFTWARE MODULES MAINTENANCE |
USER SUPPORT |
Technical support
New releases |
Functional support Telephone support |
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